Terms of service

TERMS OF SERVICE

Last Updated: February 2, 2026

1. AGREEMENT TO TERMS

By accessing or using Platinum Phones SA ("we," "us," or "our") website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. PRODUCTS AND SERVICES

We sell mobile phones and related accessories. All product descriptions, prices, and availability are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time.

3. PRICING AND PAYMENT

• All prices are listed in South African Rand (ZAR)
• Prices include VAT where applicable
• We accept payment methods displayed at checkout
• We reserve the right to refuse or cancel orders at our discretion

4. SHIPPING AND DELIVERY

Shipping terms, costs, and delivery timeframes will be provided at checkout. Risk of loss and title for products pass to you upon delivery to the carrier.

5. RETURNS AND REFUNDS

Our return policy complies with South African Consumer Protection Act requirements. Please refer to our separate Return Policy for detailed information.

6. WARRANTIES

Products come with manufacturer warranties where applicable. We make no additional warranties beyond those provided by manufacturers.

7. LIMITATION OF LIABILITY

To the maximum extent permitted by South African law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

8. GOVERNING LAW

These terms are governed by the laws of South Africa. Any disputes shall be resolved in the courts of South Africa.

9. CONTACT INFORMATION

For questions about these Terms of Service, please contact us through our website.