Shipping policy

SHIPPING POLICY

Last Updated: February 2, 2026

PROCESSING TIME

All orders are processed and shipped within 3 business days of order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

DELIVERY TIME

Once shipped, delivery typically takes between 3-10 business days, depending on your location within South Africa. Remote areas may experience longer delivery times.

SHIPPING COSTS

Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping may be available for orders above a certain amount.

TRACKING YOUR ORDER

Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

DELIVERY AREAS

We currently ship to addresses within South Africa. Please ensure your delivery address is complete and accurate to avoid delays.

FAILED DELIVERY ATTEMPTS

If delivery cannot be completed due to incorrect address information or unavailability at the delivery location, additional fees may apply for re-delivery attempts.

DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or goes missing during transit, please contact us immediately. We will work with the courier to resolve the issue.

CONTACT US

For questions about shipping or to track your order, please contact our customer service team through our website.